Customer, more happy by giving you either a partner-led solution or just suggesting that you go on premise with your Lync needs until we're ready with our new solution.'" In the interim, we are going to try to make you, Mr. We have got a solution that's going to do it right down the road. So, Microsoft is basically saying, 'Hey don't worry about this other hybrid thing. It would be from a hosting provider such as AT&T.
It wouldn't be from an Office 365-branded solution. 3, in the interim, for customers who want this enterprise voice in the cloud solution, they could still get it. 2, Microsoft announced back at the Lync conference that they were going to do true enterprise voice in the public cloud and Office 365 in about 18 months' time or so. 1, they recognize that with this previous approach with this hybrid system, customers weren't completely happy and Microsoft itself wasn't completely happy with the configuration solution they had. "In general, what Microsoft has announced here is a very wise decision for a couple of reasons," Gode said. Seattle-based Avanade is an IT services provider and Microsoft partner on products such as Lync and Exchange. Microsoft's move in dispensing with the hybrid voice feature of Lync Online is partly a response to customers that want to use Lync Online without having to deploy Lync Server on premises, too, according to Scott Gode, senior director at Avanade. It's not clear if Microsoft will move that milestone, given this new announcement. One of those ideas was a commitment to bringing enterprise voice capability to Lync Online and Office 365 by 18 months' time. Stark claimed that Microsoft is still committed to its pronouncements made back in February, right before its first Lync Conference 2013 event. "We do not want customers to invest in a short-term approach that may require complex migration scenarios in the future," he explained. Getting rid of the hybrid voice feature avoids future problems for Microsoft's Lync Online customers, according to Stark.
This split-domain architecture delivers all of the enterprise voice features. It's still possible to run a so-called "split domain" configuration between Lync Online and Lync Server to support voice. "Hybrid voice was a Lync Online multi-tenant configuration option that required customers to deploy and maintain Lync Server on premises but provided only a subset of enterprise voice features for configured users." "The Lync hybrid configuration option referred to as 'hybrid voice' has been deprecated from Lync Online and is no longer being sold nor provisioned," stated Jamie Stark, Lync senior product marketing manager, in a blog post. For instance, the hybrid voice feature required running Lync Server on premises as well Lync Online, but users didn't get all of the voice capabilities. "We only had a handful of customers affected, mostly with test deployments," a Microsoft spokesperson indicated. Microsoft did not give a detailed explanation for the change, except to say that the feature wasn't widely used. Microsoft's Lync Online service will no longer have a "hybrid voice" feature, the company said on Monday. News Microsoft Axes Lync Online's 'Hybrid Voice' Feature
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